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MSP Operations

Practical writing on Microsoft 365 and Intune tenant management, security baselines, and running an MSP without drowning in admin centers.

5 posts
All posts Microsoft 365 Security MSP Operations Compliance & Baselines Product Updates Industry News
Intune's Remote Help now lets helpers sign directly into a locked Windows device without the user present.
MSP Operations

Intune's Remote Help now lets helpers sign directly into a locked Windows device without the user present.

Intune's Remote Help now lets helpers sign directly into a locked Windows device without the user present. Here is what the new re...

M Michael · Aug 29 · 2 min
Transferring Recurring Meetings During Offboarding Just Got a Supported Answer
MSP Operations

Transferring Recurring Meetings During Offboarding Just Got a Supported Answer

Exchange Online's new Invoke-ChangeMeetingOrganizer cmdlet lets you hand off a departing employee's recurring meetings without rec...

M Michael · Aug 28 · 3 min
Why healthy Windows devices fell out of Intune compliance after the July 2026 updates
MSP Operations

Why healthy Windows devices fell out of Intune compliance after the July 2026 updates

Windows builds from 14 July 2026 left newly provisioned devices stuck noncompliant, with BitLocker, Secure Boot and code integrity...

M Michael · Aug 9 · 2 min
Microsoft 365 pricing and Copilot packaging changed on July 1, 2026: an MSP action plan
MSP Operations

Microsoft 365 pricing and Copilot packaging changed on July 1, 2026: an MSP action plan

Microsoft's July 1, 2026 pricing and packaging updates folded Copilot into small business plans and raised list prices across many...

M Michael · Jul 27 · 1 min
MSP Operations

Heads-up: Microsoft 365 Apps is unifying SAEC and MEC in July, here’s how MSPs should prep

Starting with Version 2606 in July, Microsoft will merge Semi-Annual Enterprise Channel into Monthly Enterprise Channel. Expect a...

M Michael · Jul 22 · 2 min